Mike Ritterling joins Enercon

Mike Ritterling has joined Enercon in the newly created position of technical support and field service manager.

The position centralizes leadership and coordination of Enercon’s field service engineers and technical support departments who provide phone support, field service, and start-up assistance to Enercon customers. Enercon’s support group is the largest in the industry for the products and applications they support.

Ryan Schuelke Enercon president and chief sales officer said: ‘Enercon is recognized for providing our customers with the largest team of support engineers for the applications we serve. As demand for our products continues to grow we are investing in our support resources and leadership. Mike has decades of experience in manufacturing & field service which make him an ideal person for this new position. He understands the challenges of manufacturing environments and has a passion for delivering remarkable technical support.’

Ritterling’s industry experience includes globally produced plastics and additive manufacturing machinery. He has led international support teams and assisted customers with hands-on troubleshooting, repair and field support.

Ritterling said: ‘Since joining Enercon I have been amazed with the organization’s culture and commitment to its customers. Enercon is making significant investments in our support operations and I’m excited to join a company that is so well known for its technology, support & application expertise.”’

Ritterling earned his bachelor of business administration degree, business administration, management and operations from Marian University.

Enercon Industries Corporation, headquartered in Menomonee Falls, WI, is a major manufacturer of equipment for the plastics, converting and packaging industries. The company supplies custom-built corona and atmospheric plasma treating systems, as well as induction cap sealing systems.